Shipping policy
SHIPPING POLICY
Last updated: October 6, 2026
At Cubsy, we aim to process and deliver your order as quickly as possible.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Business days exclude weekends and applicable public holidays.
Shipping Time
After your order has been processed, estimated delivery time is 4–8 business days.
Please note that delivery times are estimates and may vary depending on destination, carrier operations, customs procedures, peak periods, weather conditions, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, you will receive it by email after your order has been shipped. Please allow some time for the carrier's tracking system to update.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible at infoamparo00@yahoo.com.
We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delays
If we are unable to ship your order within the timeframe stated at the time of purchase, we will notify you and provide the options required under applicable law, which may include accepting a revised shipping date or canceling the affected order for a refund.
Lost or Damaged Orders
If your order arrives damaged, or you believe it has been lost in transit, please contact us at infoamparo00@yahoo.com with your order number and relevant information so we can investigate the issue.
Contact
For questions regarding your shipment, contact us at: